FAQ

Products sold on onebrights.co are made from high-quality stone powders. The material of each product is specified on the product page.

The products can usually be cleaned with a damp cloth.

Delivery time may vary depending on the location of the product and the time of order. Since products are prepared specifically for each order, we deliver within 3-7 business days.

Due to the unique and personalized nature of our custom-made vases, we unfortunately cannot facilitate exchanges or returns. Because our products are made specifically for you, returns or exchanges are not possible.Therefore, before making a purchase, please carefully review the product descriptions and specifications to ensure you are satisfied with your order. If you have any questions or concerns, please do not hesitate to contact our customer service team.

For custom designs or bulk orders, please feel free to contact us. Our customer service team will be happy to assist you. Our contact information can be found on our website.

We offer a variety of payment options, including credit cards, debit cards, and online payment systems. For more information about our payment methods, please visit our payment page or contact our customer service team.